Terms and Conditions

Last updated: [Insert Date]

Welcome to Roxii Clothing Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium activewear. By accessing roxiiclothing.com and placing an order, you agree to these terms in full.

1. Our Brand & Customers

Roxii Clothing Shop caters to active individuals who value high-performance, stylish activewear. Our target customers are fitness enthusiasts and fashion-conscious consumers seeking quality jumpsuits, leggings, sports bras, and other athletic apparel that combines functionality with contemporary design.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to purchase from our website. By placing an order, you confirm you meet these requirements.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality of your login details and all activities under your account.

2.3 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality
• Use automated systems to extract data

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our activewear (jumpsuits, leggings, sports bras, stockings, swimwear, t-shirts, and underwear) including colors, materials, and sizing. However, slight variations may occur due to screen settings.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you and either cancel that item or offer an alternative.

3.3 Hygiene Products

For health and hygiene reasons, we cannot accept returns on underwear and swimwear unless they are faulty.

4. Orders & Payments

4.1 Order Process

Placing an item in your cart doesn’t reserve it. Orders are only confirmed when we send an order confirmation email.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Order Processing

We process orders within 1-2 business days. You’ll receive tracking information once your order ships.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

5.2 Delivery Areas

We ship worldwide excluding some remote areas and parts of Asia. Delivery times may vary during peak seasons.

5.3 Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected] within 30 days of shipment.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of receipt if items are:

• Unworn, unwashed
• In original condition with tags attached
• In original packaging

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Wait for return approval (within 2 business days)
3. Ship items back using tracked shipping

6.3 Refund Processing

Refunds are issued to your original payment method within 5-7 business days after we receive your return. Bank processing may take additional 3-5 days.

6.4 Exchanges

Exchanges are subject to availability. If your requested item is unavailable, we’ll process a refund instead.

7. Intellectual Property

All content on roxiiclothing.com, including designs, text, graphics, and logos, is our property and protected by intellectual property laws. You may not use our content without written permission.

8. Liability Limitations

8.1 Product Use

Our activewear is designed for athletic use but we’re not liable for any injuries resulting from product use.

8.2 Website Availability

We strive to keep our website available but aren’t liable for temporary unavailability due to technical issues.

8.3 Third-Party Services

We’re not responsible for services provided by third parties (e.g., shipping carriers, payment processors).

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your data.

10. Changes to Terms

We may update these terms periodically. The current version will always be available on our website.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these Terms:

Roxii Clothing Shop
11 Lead Ln, Ripon
GB CH7X 7VX
Email: [email protected]